Artisan Baking Excellence

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

• Personal information (name, email, phone number)
• Order and delivery information
• Payment information (processed securely)
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Send you promotional materials (with consent)
• Improve our services and website
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for any privacy-related requests.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

Last updated: January 2026

Acceptance of Terms

By accessing and using KeenBaker services, you accept and agree to be bound by the terms and provision of this agreement.

Services

KeenBaker provides artisan baking services including:

• Custom cakes and celebration desserts
• Fresh daily breads and pastries
• Catering services for events
• Special dietary accommodation options

Orders and Payment

All orders are subject to availability and acceptance. Payment is required at the time of order placement for custom items.

• Custom orders require 48-72 hours advance notice
• Large catering orders require 1 week advance notice
• Cancellations must be made 24 hours in advance
• Rush orders may incur additional fees

Quality Guarantee

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of pickup or delivery.

Liability

KeenBaker shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Contact Information

For questions regarding these terms, contact us at [email protected].

Last updated: January 2026

General Information

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, KeenBaker excludes all representations, warranties, and conditions.

Allergen Information

Important: Our bakery works with ingredients that may contain:

• Wheat and gluten
• Eggs and dairy products
• Nuts and tree nuts
• Soy products
• Sesame seeds

Please inform us of any allergies or dietary restrictions when placing your order. While we take precautions, we cannot guarantee that our products are completely free from allergens due to shared equipment and facilities.

Product Variations

As our products are handcrafted, slight variations in appearance, size, and decoration may occur. We strive for consistency but celebrate the unique character of artisan baking.

Seasonal Availability

Some products and ingredients may be subject to seasonal availability. We reserve the right to substitute ingredients or modify recipes based on availability while maintaining quality standards.

Storage and Consumption

For optimal quality and safety:

• Consume perishable items within recommended timeframes
• Store products according to provided instructions
• Refrigerate items containing dairy or cream fillings

External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these external websites.

Professional Advice

Information provided about ingredients and nutritional content is for general guidance only and should not replace professional dietary or medical advice.